Returns & Exchanges

We want you and your little one to love every ride, which is why we offer a 30-day return window for all Kids Ride Shotgun products in original condition. If your setup isn't the perfect fit for your mountain bike, our team is here to help with a smooth exchange or refund.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in new, unused condition with all original packaging and mountain bike accessory components included.

• 2.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 3.
  Pack and Ship

  Print your prepaid shipping label and securely pack the gear to prevent damage during transit back to our warehouse.

• 4.
  Receive Refund

  Once our team inspects the returned equipment, we will process your refund or ship out your new exchange item within 5-7 business days.